Smart Banker Program - Yes Bank

The Smart Banker Program is a future-ready, holistic training program designed to equip fresh graduates and young professionals with the essential skills, tools, and mindset to excel in modern banking roles.

This program blends retail banking operations, digital banking, customer relationship management, regulatory compliance, and financial product knowledge, enabling candidates to become highly employable in both branch and virtual banking environments.

Structured under the Hire-Train-Deploy (HTD) model, the Smart Banker Program offers real-world simulations, expert-led sessions, and job interview preparation to ensure immediate industry placement after completion.

• Exposure to both traditional and digital banking platforms
• Training in customer service, relationship management & product cross-selling
• Real-time simulations of banking operations & systems
• Career mentoring, resume building & interview prep
• Assured placement support after successful training completion

1. Introduction to the BFSI Sector & Career Paths
2. Banking Products & Services (CASA, Loans, Insurance)
3. Digital Banking Platforms & Tools (UPI, Mobile Banking, NetBanking)
4. Customer Service & Complaint Handling
5. KYC/AML, RBI Regulations & Compliance
6. Selling Skills & Cross-Selling Techniques
7. Core Banking System Simulations
8. Soft Skills, Grooming & Personal Branding
9. Resume Writing, GD & Interview Skills

• Graduates (any stream) or final-year students
• Age: 20–30 years
• Good communication and interpersonal skills
• Basic computer knowledge and interest in the banking sector

• Customer Service Executive
• Senior Officer
• Personal Banker
• Relationship Manager

Get placed in private banks, NBFCs, insurance companies, and fintech firms.

1. Visit: www.excelabridge.com
2. Fill out the online application form
3. Pay course fee: ₹35,000 + GST
4. Attend 30-day hybrid (online + offline) training at EXCELABRIDGE Academy of BFSI
5. Complete final evaluation & receive certification
6. Get access to job interviews with top BFSI employers